The development of a firm, organization or a team should consider both the enhancement of technical skills as well as the promotion of «soft factors». Experience and knowledge of a successful future usually are already present. The art lies in commonly attaining this know-how and rendering this useful. A key elements for professional efficiency and a successful carrier for planning depends are a clear and differentiated communication and negociation skills. They ease daily routines, shorten procedures and avoid difficulties. They can save time and can be learned. INTER ACT provides coachings, trainings and workshops to these areas.